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FAQ

Here you can find answers to some of the frequently asked questions.

Support Policy

  • Service Level Agreement (SLA)
  • How to Submit a Ticket
  • Ticket Severity Guidelines
  • Submitting a Sev 1 Ticket
  • Ticket Status
  • Ticket Handling Guidelines

General

  • How can I access my organization tickets
  • I need Login/Access to Incorta

Problems Contacting Us?

  • Why am I not receiving password reset emails?
  • Error: Refused to connect
  • Test

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