How to Submit a Ticket

Requesting Access to Support

To be able to submit tickets to incorta support, Customers need to:

  1. Request your PM to set up your organization in Zendesk
  2. Request an account online (here).
    Support-signup.png

Submitting Support Tickets

To submit a ticket for incorta support:

1. Navigate to incorta support portal

2. Log in using your account

3. Click on "Submit a request"

Submit-a-request.jpg

4. Fill-in the issue details in the form

Submit-a-request.jpg

5. Click "Submit"

 

Note: Please see "Submitting an Urgent Ticket"

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

Register your product
You can get support that’s tailored to you, owner exclusives and more
Our helpline hours:
8:00am - 8:00pm CST Monday to Friday; 9:00am - 6:00pm CST Saturday
Follow us on Twitter
Get the latest news and updates first