How to Submit a Ticket

Ahmed Esmat

Updated September 20, 2021 22:04

Requesting Access to Support

To be able to submit tickets to Incorta support, Customers need to:

Request your Customer Success Manager to set up your organization in our support portal
Request an account online (here).

Submitting Support Tickets

To submit a ticket for Incorta support:

1. Navigate to Incorta support portal

2. Log in using your account

3. Click on "Submit a request"

4. Fill-in the issue details in the form

5. Click "Submit"

Note: Please see "Submitting an Urgent Ticket"

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