How to Submit a Ticket

Permanently deleted user

Updated September 20, 2021 22:04

Requesting Access to Support

To be able to submit tickets to Incorta support, Customers need to:

Request your Customer Success Manager to set up your organization in our support portal
Request an account online (here).

Submitting Support Tickets

To submit a ticket for Incorta support:

1. Navigate to Incorta support portal

2. Log in using your account

3. Click on "Submit a request"

4. Fill-in the issue details in the form

5. Click "Submit"

Note: Please see "Submitting an Urgent Ticket"

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

Get all the facts on modern analytics in self-paced learning paths led by our experts. Enjoy courses designed for administrators, developers, and analysts.

Dive into Incorta with official documentation, how-to’s, tech specs, user tips, and more. Get the answers needed to optimize your daily user experience.

Join others and discuss the platform, register for webinars, explore events, learn about new product releases, and get support from the Incorta community.

Need help navigating Incorta? Our experts are ready to help. Our team is here to answer questions, troubleshoot, and provide solutions to optimize user experiences.