Requesting Access to Support
To be able to submit tickets to incorta support, Customers need to:
- Request your PM to set up your organization in Zendesk
- Request an account online (here).
Submitting Support Tickets
To submit a ticket for incorta support:
1. Navigate to incorta support portal
2. Log in using your account
3. Click on "Submit a request"
4. Fill-in the issue details in the form
5. Click "Submit"
Note: Please see "Submitting an Urgent Ticket"