Why am I not receiving password reset emails?

Permanently deleted user

Updated April 23, 2021 20:26

You should be receiving an email from "support@incorta.zendesk.com" that looks like this:

If not then, please do the following:

Check your "Spam" email folder looking for the email
Check with your system/email admin if there is any rule blocking the email on the webmail server or firewall
Repeat the reset steps after checking/clearing the previous steps
If this is still an issue, please file a support ticket by sending an email to support@incorta.com

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